How can we help?
Answers to common questions are below and in the help center. Can't find yours? Write to us — we reply within two business days.
Write to us
Tell us what happened and include the error text or a screenshot — it helps us sort it out faster.
support@skarbfolio.appAlready in the app?
Menu → Send feedback, in the mobile app or on the web. We'll see the app version and any errors from the last 10 minutes, so you don't have to describe them.
Open appCommon questions
Can't sign in
Signed up with Google (or Apple, on iPhone)? Sign in with the same button. There's no Apple button on the web, so set a password with “Forgot password?”. Forgot your password? Use “Forgot password?” on the sign-in page. No email? Check your spam folder.
Pro subscription
Subscribed in the iPhone app? Change or cancel it in iPhone Settings → your name → Subscriptions. Subscribed on the website? Go to Settings → Subscription.
Importing from Interactive Brokers
Step-by-step setup for the statement and the Flex query. If an import fails, send us the error text.
Deleting your account
Settings → Delete account removes it along with all your accounts and transactions. A subscription bought on iPhone is cancelled separately, in iPhone Settings. Can't sign in? Write to us from the account's email address.
Data and privacy
Requests about your data go to privacy@skarbfolio.app. The details are in the Privacy Policy.
Help center
Every guide, from adding Ukrainian government bonds to the income calendar, is in the help center.